Late January, Neighborhood Community Development Fund (NCDF) gathered with fellow lenders and economic development partners at Steel Valley Accelerator’s ‘Ready to Grow’ panel.
The room included a mix of traditional lenders such as banks, and non-traditional lenders like Neighborhood Community Development Fund, which is a Community Development Financial Institution (CDFI). CDFI’s are mission‑driven lenders that focuses on expanding access to capital for underserved communities.
While the organizations differed in structure and mission, there was strong alignment around one thing: what lenders are looking for when a business applies for capital. That conversation is what we want to share with you along with resources to help you become financially ready!
Let’s Start with Reality: Risk Drives Lending Decisions
A key component of any loan decision, traditional or non-traditional, is risk. Risk simply means: How likely is it that this loan will be repaid?
While risk is assessed differently by traditional banks versus CDFIs with impact-driven missions, the bottom line is the same across the board: lenders want to be repaid.
Financial readiness is how small businesses show lenders, clearly and transparently, that they are organized, thoughtful, and capable of repaying a loan. It’s not about being perfect. It’s about being prepared.
How Traditional and Non-Traditional Lenders Think About Risk
Traditional Lenders:
Traditional lenders, like banks, tend to be less flexible when it comes to risk. Their requirements are often more rigid, with clear thresholds around credit score, collateral, years of cash flow, and existing debt.
As First National Bank, Dan Mitchell, SVP, Senior Sales Manager of Small Business Banking put it:
“The biggest thing we wish business owners understood is that we want to say yes. Our business model depends on making good loans, so when we decline a request or ask for more documentation, it’s not personal—it’s about managing risk responsibly, both for the bank and for the borrower.”
That doesn’t mean banks don’t want to lend—it means they have limited room to bend.
Non-Traditional Lenders:
CDFIs, on the other hand, pair financial services with a mission of economic impact in underserved communities. CDFI’s look at the full story behind a business, offering more flexibility in how risk is evaluated.
However, flexibility does not mean ignoring financials.
As NCDF, Allison Howard, Technical Assistance Advisor describes it:
“Here’s the thing: at NCDF, we’re flexible, and we work with businesses that traditional banks might pass on. But we can’t advocate for a loan if you can’t advocate for yourself. We need you to show us—with numbers, with specifics, with a clear plan—why this makes sense.”
Different lenders. Same expectation: you need to show how repayment works.
Three Ways to Strengthen Your Financial Readiness
Organized Financial Records
What Organized Financial Records inform the lender:
- How your business earns money
- Whether revenue is consistent
- Whether cash flow supports repayment
You don’t need a Big Four accounting firm, but you do need consistent and up-to-date financials. That means profit and loss statements and an understanding of your cash flow. Whether you’re using QuickBooks or spreadsheets, being able to pull your numbers and explain them matters.
If your records are scattered or months behind, it’s worth taking the time to get current before approaching any lender.
Clarity on How You’ll Use the Capital
What clarity on capital use informs the lender:
- You have a clear plan for how the funds will be used
- The capital is intended to support growth, not short-term survival
Capital without a plan increases risk. Saying “I need $50,000 to grow” is not enough. Lenders want to understand exactly how the funds will be used and how that use supports your business.
For example, $30,000 for equipment to take on three contracts already secured, $15,000 for inventory to fulfill those contracts, and $5,000 for working capital. That level of specificity shows preparation and helps lenders see how the loan can be repaid.
Know Your Credit Story—and Be Honest About It
What an honest credit story informs the lender:
- You can be a trusted, long-term partner
- You are transparent and proactive when challenges arise
At NCDF, we see ourselves as a partner to our borrowers. Closing a loan is just the first step of that relationship. We want to support your success over time by offering technical assistance and resources that help your business grow.
We understand that many business owners in our communities have faced financial challenges. What matters most is whether you understand your credit situation and can speak to it honestly. Pull your credit report, know what is on it, and be prepared to explain any issues and what you have done or plan to do to address them. Transparency builds trust and helps us better support you as your business evolves.
Closing Thoughts
Financial readiness is about being transparent with lenders and showing that you are organized, capable, and have a plan to repay what you borrow. You are not asking for money out of desperation. You are presenting an opportunity. That confidence, backed by organized documentation, is what gets deals done.
Resources:
Contact us to get the resources you need, wherever you are on your business journey.